Terms of service

Business conditions of B2B outlet shopify order portal

Obchodní podmínky objednávkového portálu v češtině (pdf)

1. Introductory provisions

1.1. These business conditions (“BC”) regulate mutual rights and obligations of the company LAUFEN CZ s.r.o., Id. No.: 257 58 691, with its registered office at Prague, V Tůních 3/1637, postal code 120 00, registered in the Commercial Register maintained by the Municipal Court in Prague, file No. C 67623 (“LAUFEN CZ”), and its business partners (“customer”) related to purchase contracts concluded between the company LAUFEN CZ as the seller and the customer as the buyer by means of the B2B outlet shopify order portal of the company LAUFEN CZ operated on the website laufencz.sale (“order portal”).

1.2. The order portal serves exclusively for customers in the position of entrepreneurs within the meaning of Section 420 of Act No. 89/2012 Coll., the Civil Code, as amended (“Civil Code”). Thus, a contractual relationship can only be established between the company LAUFEN CZ and the customer - entrepreneur (not the consumer) via order portal.

1.3. These BC shall be used exclusively; any use of the customer's business conditions for the relationship regulated by these BC is excluded, even if the company LAUFEN CZ delivers the ordered goods without any reservations. Art. 2.2. of these BC remains hereby unaffected.

1.4. These BC form an integral part of any contractual relationship or other legal action that is done between the company LAUFEN CZ and the customer through the order portal.

1.5. Contractual relationships or other legal actions which are done between the company LAUFEN CZ and the customer through the order portal, are governed by the Czech law same as these BC with the exclusion of the UN Convention on Contracts for the International Sale of Goods (Vienna Convention).

2. Regulation of rights and obligations

2.1. Contractual relationships or other legal actions which are done between the company LAUFEN CZ and the customer through the order portal are governed by these BC.

2.2. Rights and obligations of the company LAUFEN CZ and the customer which are not regulated by these BC are governed by the general business and delivery conditions concluded between the company LAUFEN CZ and the respective customer (“GDC”). In case that GDC were not concluded between the company LAUFEN CZ and the customer, rights and obligations of the company LAUFEN CZ and the customer which are not regulated by these BC shall be governed by individual agreement of the company LAUFEN CZ and the customer for a specific case.

2.3. In the event of a conflict between these BC and GDC within the framework of contractual relationships or other legal actions done by means of the order portal the provisions of these BC shall prevail; the applicability of GDC to the remaining extent remains thereby unaffected.

3. Customer account

3.1. Within the order portal, the customer is entitled to order goods exclusively through his customer account. It is not possible to order goods within the order portal without logging in to the customer account.

3.2. The customer account will be set up for the respective customer by the company LAUFEN CZ. After setting up a customer account, the company LAUFEN CZ will provide the respective customer with the login details for his customer account.

3.3. The customer is at any time entitled to change its name and contact address within the customer account as well as the password to the customer account. In case of loss of the password to the customer account, reset password function can be used.

3.4. The customer is not entitled to provide his login details to the customer account to unauthorized persons or to allow such persons to use the customer account.

4. Price of goods

4.1. Prices of goods are listed on the order portal including shipping costs, without taxes, packaging and other fees. Total price of the goods including all taxes, shipping costs, packaging and other fees will be displayed to the customer in the order portal prior to completing the order of goods within the meaning of Art. 5.6. of these BC.

4.2. Prices of goods are listed in the order portal only in EUR.

5. Order of goods

5.1. The customer acknowledges that the catalogue of goods presented within the order portal is of an informative nature only and does not constitute an offer for the conclusion of a contract by the company LAUFEN CZ; the application of Section 1732 par. 2 of the Civil Code is hereby expressly excluded.

5.2. After logging in to his customer account, the customer can browse the goods contained within the order portal. Only goods that are contained in the order portal can be ordered via the order portal.

5.3. Clicking on a specific product will display a detail of its features and ordering options. The customer can add the goods to the cart by using the “Add to Cart” option.

5.4. Within the cart in the order portal, all products that the customer has added to the cart by using the “Add to Cart” option are displayed. The contents of the cart are displayed to the customer by using the “Cart” option. Within the cart, the customer is entitled to remove already added products and at the same time to change quantity of the products.

5.5. If the customer intends to order the goods contained in the cart, it is necessary to continue the process of creating an order by selecting “Check Out” option. The customer then fills in the required data within the order form in several steps. Some data of the order form can be pre-filled with respect to the customer's specifications in his customer account. If the customer does not fill in all required information, he will be notified of this. The customer is responsible for the accuracy of the data filled in.

5.6. Through “Complete order” option, the customer sends a binding order for the selected goods to the company LAUFEN CZ (“order”). By sending the order, the customer makes a proposal to the company LAUFEN CZ to conclude a purchase contract for the goods specified in the order under the conditions specified in the order. The rights and obligations of the company LAUFEN CZ and the customer regarding the order which are not regulated by these BC are governed by GDC. In case that GDC were not concluded between the company LAUFEN CZ and the customer, rights and obligations of the company LAUFEN CZ and the customer regarding the order which are not regulated by these BC shall be governed by individual agreement of the company LAUFEN CZ and the customer for a specific case.

5.7. The customer is not entitled to change or cancel the order. The application of Section 1737 of the Civil Code is hereby excluded.

5.8. After sending the order, the customer will receive a confirmation that the order has been sent in the form of an email message delivered to the customer's email address contained in the customer account.

6. Conclusion of the contract

6.1. The contract between the company LAUFEN CZ and the customer is concluded upon delivery of the order confirmation which the company LAUFEN CZ will send to the customer in the form of an email message to the customer's email address contained in the customer account.

6.2. The company LAUFEN CZ is not obligated to accept the order. If the company LAUFEN CZ does not accept the order at the latest by 5 business days from the confirmation on sending the order according to Art. 5.8. of these BC, the order was not accepted. The customer will be informed about the non-acceptance of the order by a notification which the company LAUFEN CZ will send to the customer in the form of an email message to the customer's email address contained in the customer account.

6.3. In the event that the company LAUFEN CZ does not intend to accept the entire order (for any reason), the situation will be resolved through individual communication and agreement between the company LAUFEN CZ and the customer.

6.4. The company LAUFEN CZ is entitled to withdraw from an already concluded contract within the period of 5 business days from the day of conclusion of the contract, even without stating a reason.

6.5. All other rights and obligations of the company LAUFEN CZ and the customer arising from the concluded contract (in particular payment and delivery conditions, quality guarantees, etc.) are governed by GDC. In case that GDC were not concluded between the company LAUFEN CZ and the customer, all other rights and obligations of the company LAUFEN CZ and the customer arising from the concluded contract (in particular payment and delivery conditions, quality guarantees, etc.) shall be governed by individual agreement of the company LAUFEN CZ and the customer for a specific case.

7. Quality guarantee

7.1. The company LAUFEN CZ provides the customer with a 2-year warranty for the quality of goods ordered through the order portal. The warranty period commences with delivery of the goods to the customer in accordance with the GDC. In case that GDC were not concluded between the company LAUFEN CZ and the customer, the warranty period commences with delivery of the goods to the customer based on individual agreement of the company LAUFEN CZ and the customer for a specific case of delivery of the goods.

8. Final provisions

8.1. If any provision of these BC becomes invalid and / or ineffective, it does not result in the invalidity and / or ineffectiveness of the entire BC.

8.2. The company LAUFEN CZ reserves the right to change these BC at any time. The relationships between the company LAUFEN CZ and the customer are governed by these BC effective at the time of origination of the relationship in question.

These BC become valid and effective on Sep 17, 2021.